Terms and conditions

CANCELLATIONS & REFUNDS

• Cancellations and refunds are strictly not allowed upon order. 
• If the delivery of the flowers were unsatisfactory, please contact us within 24 hours of the delivery date, providing details and where possible, photographs. We will do our very best to come to a fair resolution.

AVAILABILITY OF FLOWERS

• Please note that images of the bouquets are for illustration purposes only. Flowers used will vary according to seasonal availability.